The Business Behind Your Business - Real Advice to Help Small Business Owners Build, Lead and Thrive · Episode 123 · September 4, 2023 · 35 min
How Storytelling Connects You to Your Customers
Business owners - here's an important question to ask yourselves, "Do my customers actually know what I do for them?" We are joined again by Nathan Williams (Customer Return) to look at this crucial issue - and how the use of storytelling can help bridge the gap in understanding and build your relationship. You can spend a lot of time and energy providing amazing services or products for your customers, but if your customers don't actually know and understand what you are doing, how c...