The Other 99%: A Podcast for Small Business Owners and Direct Sellers · Episode 15 · April 30, 2024 · 19 min

E15: How You Leave Them Feeling

We all know that customers are the heartbeat of our business. In this episode, I share some information about my customer journey and how I make sure that I leave them feeling appreciated and valued. Time-Based Notes: 00:30 The book that got me reevaluating my customer's experience 01:29 Building a strong relationship with your customers 03:20 How I exceed their expectations 06:41 How I reward my customers for their Loyalty 09:05 Be sure to ask for feedback and reviews 11:55 How I am trying to reach lost customers 14:18 My pivot to text marketing for my customer's journey 17:11 My customers are referring me in their stories on social Find me on social - FB | IG Please take a minute to rate and review the podcast and share it with others. If you have questions or comments please visit - lisaduck.com . To be a guest on the podcast and share your story, drop your info here - lisaduck.com . To learn more about Epicure and my Epicure business visit - spiceitupwithlisaduck.com Join my Digitally Direct Community on FB Click here to learn more about Epicure. NEW to Epicure, use Promo Code - EPIC15 at checkout and enjoy 15% off your first order. *Disclaimer: While we strive to provide valuable recommendations and insights, it’s important to note that the opinions expressed in this podcast are solely those of the host and guests. Before using any of the apps or tools mentioned, we encourage you to conduct your own research and investigation to ensure they align with your individual needs and preferences. Your personal discretion is advised when exploring new software or services. Thank you for listening.