The Business Behind Your Business - Real Advice to Help Small Business Owners Build, Lead and Thrive · Episode 239 · August 31, 2026 · 28 min
The Hidden Cost of People Problems
Most business owners know their people matter, but sales, customers, delivery and cash flow often take priority. The problem is that unresolved people issues rarely stay contained. They can lead to poor performance, staff turnover, lost knowledge and owners spending too much time putting out fires. In this episode of The Business Behind Your Business, Paul Sweeney speaks with Dee Benno about treating people management as a core business discipline rather than a soft skill. They explore how sm...